Saturday, July 31, 2010

Tough sell

I've got a flier from a cell phone company recently. Funny, there was nothing there about their great services. The whole thing was about great PHONES they had available. The phones they don't make. The phones that they do their best to cripple, disabling features the consumers like me want.

It's hard to be a wireless provider nowadays. All you can advertise is the price that's too high and a bunch of restrictions on usage that make your customer life harder. Better not mention it at all and concentrate on wonderful things other people sell.

No comments: